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Saturday, September 24, 2005

Problem One

Jackie O, investments manager, has submitted numerous requests for a new investment tracking system. She needs to make quick decisions regarding possible investments and divestments. One hour can cost her thousands of dollars in profits for her company.

She has finally given up on Information Systems for not giving her requests high enough priority to get service. Therefore, she goes to a computer store and buys a microcomputer along with spreadsheet, database, and word processing software. The computer store salesperson suggests she
  1. build a database of her investements and options,
  2. subscribe to a computer investment database (accessed via a modem in the microcomputer),
  3. feed data from her database and the bulleten board in to the spreadsheet,
  4. play "what if" investment games on the spreadsheet, and then
  5. update the database to reflect her final decisions.
The word processor could draw data from the database for form letters and mailing lists.

After she discusses her plans with Jack, a systems analyst at another company, he suggests she take a systems analysis and design course before begininning to use the spreadsheet and database. The manager at the local computer store, on the other hand, says she doesn't need any systems analysis and design training to be able to develop systems using the spreadsheet and database programs. His reasoning is that spreadsheets and database tools are not programming languages; therefore, she shouldn't need analysis and design to bulid systems with them.

Is the computer store manager correct? Why or why not? Can you convince Jackie to take the systems analysis and design course? What would your arguments be?

posted by robott_rock @ 8:33 AM 5 comments

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